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Frequently Asked
Questions (FAQ's)
- WHERE IS THE LIBRARY SITUATED?
Petaling Jaya Community Library is situated at the Petaling Jaya Old
Town (opposite Assunta Hospital). For more details please refer to
Contact Info page.
- HOW DO I JOIN THE LIBRARY?
To join the Library, simply fill up the registration form and present
it to the Librarian at the registration counter.
- HOW MANY ITEMS MAY I BORROW?
Users may borrow a maximum of 2 books and 2 audio visual material at
one time.
- FOR HOW LONG MAY I BORROW THE
BOOKS I NEED?
All books and AV materials have a loan period of 2 weeks. It is usually possible to
renew loans for another 2 weeks, in person, by internet or by telephone, if the books are not reserved
by anyone else. Renewal by telephone must be made during office hours
and renewal can only be made once for each books.
- WHAT HAPPENS IF I DON'T RETURN MY
BOOKS ON TIME?
Fines will be imposed on members who are late returning their books.
Fines imposed are as follows:
- RM0.20 per day for the 1st 30 days
- Beyond this period, membership
will be suspended for 1 month effective immediately
Please refer to General Info for
more information on this.
- HOW DO I FIND WHETHER THE LIBRARY
HAS THE BOOK I NEED?
Users may use the Library's Online Public Access Catalog (OPAC)
terminal located at the counters on Level 1, 2 and 3 to identify
whether books, journal, videos, CDs and other materials available at
the Petaling Jaya Community Library. Alternatively, users may use the
online searching facilities using the internet.
- RESERVATIONS
If the book that you wish to borrow is on loan to someone else you may
be able to reserve it. You will be notified when your reservation is
available and the book will be kept for 10 days for you to collect.
- WHERE CAN I VIEW VIDEOS, LISTEN
TO RADIOS, CASSETTES OR USE MUSIC CD's?
Members can use the audiovisual facilities and materials in comfort at
a specially designated area. Special music corners are created on
Levels 1, 2 and 3. Carrels for individual audio listening and video
viewing are available at Level 3.
- CAN I USE OR ACCESS THE INTERNET?
PC's for Internet access are available on and Level 3 (Multimedia Corner). They can be used to access a wide
range of information sources on the internet. Please take note that
the internet may only be used for educational purposes.
- DO YOU OFFER PHOTOCOPYING
SERVICE?
Self service photocopiers are available in the Library. These are
operated using photocopy card that can be bought at the Library.
- IS THE LIBRARY OPEN TO USERS FROM
OUTSIDE PETALING JAYA?
Yes, our membership is open to all Malaysian citizens as well as
foreigners residing in Malaysia. However, one must become a member
first before he/she is allowed to enter and use the Library's services
and facilities.
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