Kaizen strategies for customer care : how to create a powerful customer-care program-and make it work /
| Main Author: | |
|---|---|
| Published: |
London:
Pitman Publishing,
1995.
|
| Subjects: |
PERPUSTAKAAN KOMUNITI PJ
| Call Number: |
658.812 WEL |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 047774 | PINJAMAN | BUKU | AVAILABLE |
| 047775 | PINJAMAN | BUKU | AVAILABLE |