Similar Items

• The customer centric you / Stephen Hewett.
  by: Hewett, Stephen
  Published: (2011)
• Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt.
  by: Schmitt, Bernd H.
  Published: (2003)
• The social customer : how brands can use social crm to acquire, monetize, and retain fans, friends and followers / Adam Metz.
  by: Metz, Adam
  Published: (2012)
• Managing customer value : one stage at a time / Dilip Soman, Sara N-Marandi.
  by: Soman, Dilip
  Published: (2010)
• Managing customers as investments : the strategic value of customers in the long run / Sunil Gupta and Donald R.Lehmann.
  by: Gupta, Sunil
  Published: (2005)