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| LEADER |
00579cam a2200169 7i4500 |
| 001 |
0000077304 |
| 005 |
20040607090000.0 |
| 020 |
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|a 1576752364
|
| 090 |
0 |
0 |
|a 658.812
|b BEL
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| 100 |
1 |
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|a Bell, Chip R.
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| 245 |
1 |
0 |
|a Magnetic service :
|b the secrets of creating passionately devoted customers /
|c Chip R. Bell and Bilijack R. Bell.
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| 260 |
|
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|a San Francisco:
|b Berrett-Koehler Publishers, Inc,
|c 2003.
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| 300 |
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|a 169p.;
|c 24cm.
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| 650 |
0 |
0 |
|a Customer services
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| 650 |
0 |
0 |
|a Consumer satisfaction
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| 700 |
1 |
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|a Bell, Bilijack R,
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| 999 |
|
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|a 00165148
|b BUKU
|c PINJAMAN
|e PERPUSTAKAAN KOMUNITI PJ
|
