The real-time contact center : strategies, tactics, and technologies for building a profitable service and sales operation /
| Main Author: | |
|---|---|
| Published: |
New York:
American Management Association,
2005.
|
| Edition: | 1st ed. |
| Subjects: |
PERPUSTAKAAN KOMUNITI PJ
| Call Number: |
658.812 FLU |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 00200630 | PINJAMAN | BUKU | AVAILABLE |