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Service operations management : improving service delivery /

Main Author: Johnston, Robert, 1953-
Other Authors: Clark, Graham
Published: Harlow: Pearson Education Limited, 2008.
Edition:3rd ed.
Subjects:
Service industries -- > Management

PERPUSTAKAAN KOMUNITI PJ

Call Number: 658 JOH
Accession Item Category Format Status Notes
00222927 RUJUKAN BUKU AVAILABLE

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