Satisfied customers tell three friends, angry customers tell 3,000 : running a business in today's consumer-driven world /

Main Author: Blackshaw, Pete
Published: New York: Doubleday, 2008.
Subjects:

PERPUSTAKAAN KOMUNITI PJ

Call Number: 658.812 BLA
Accession Item Category Format Status Notes
00223597 PINJAMAN BUKU AVAILABLE