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Answering the ultimate question : how Net Promoter can transform our business /

Main Author: Owen, Richard, 1965-
Other Authors: Brooks, Laura,1963-
Published: New Jersey: A Wiley Imprint, 2009.
Subjects:
Customer relations
Consumer satisfaction
Customer loyalty

PERPUSTAKAAN KOMUNITI PJ

Call Number: 658.812 OWE
Accession Item Category Format Status Notes
00224425 PINJAMAN BUKU AVAILABLE

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