Strategic customer service : managing the customer experience to increase positive world of mouth,build loyalty and maximize profits /
| Main Author: | |
|---|---|
| Published: |
New York:
Amacon,
2009.
|
| Subjects: |
PERPUSTAKAAN KOMUNITI PJ
| Call Number: |
658.812 GOO |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 00228086 | PINJAMAN | BUKU | AVAILABLE |
| 00229252 | PINJAMAN | BUKU | AVAILABLE |