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WINNING ON PURPOSE : THE UNBEATABLE STRATEGY OF LOVING CUSTOMERS /

Main Author: Reichheld, Fred (Author)
Published: Massachusetts Havard Business Review Press [2021]
Subjects:
Marketing research
Relationship marketing
Consumer satisfaction
Customer loyalty
Word-of-mouth advertising

PERPUSTAKAAN KOMUNITI PJ

Call Number: 658.812 REI
Accession Item Category Format Status Notes
00400510 PINJAMAN BUKU AVAILABLE

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