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The power of business process improvement : 10 simple steps to increase effectiveness, efficiency and adaptability / Susan Page.

by Page, Susan
Published 2010

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The proces improvement handbook : a blueprint for managing change and increasing organizational performance / Tristan Boutros, Tim Purdie ; illustrations by Dustin Duffy.

by Boutros, Tristan
Published 2014

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Quick hits : 10 key surgical strike actions to improve business process performance / Kelvin F. Cross.

by Cross, Kelvin F., 1953-
Published 2004

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What is BPM? / Marvin M. Wurtzel.

by Wurtzel, Marvin M
Published 2013