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building:"Perpustakaan Komuniti Petaling Jaya"
geographic_facet:"Singapore"
topic_facet:"History"
author_facet:"Wirtz, Jochen"
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Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines / Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar.
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Heracleous, Loizos
Published 2006
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Library: Perpustakaan Komuniti Petaling Jaya
Region: Singapore
Suggested Topics: History
Author: Wirtz, Jochen
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Perpustakaan Komuniti Petaling Jaya
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300 - Social sciences
Author
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Heracleous, Loizos
1
Pangarkar, Nitin
Wirtz, Jochen
Region
Singapore
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