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Providing quality in the public sector : a practical approach to improving public services / Lucy Gaster and Amanda Squires ; with John Crawley...[et al].
Published 2003
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Call Number: 300 - Social sciences
Region: Great Britain
Format: BUKU
Suggested Topics: Management --
Suggested Topics: Municipal services --
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Perpustakaan Komuniti Petaling Jaya
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300 - Social sciences
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Gaster, Lucy
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