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1

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Organization theory and public management / Jonathan R. Tompkins.

by Tompkins, Jonathan R.
Published 2005

2

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Providing quality in the public sector : a practical approach to improving public services / Lucy Gaster and Amanda Squires ; with John Crawley...[et al].

Published 2003

3

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Measuring the performance of public services : principles and practice / Michael Pidd.

by Pidd, Michael
Published 2012