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The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of The Ritz-Carlton Hotel Company / Joseph A. Michelli.

by Michelli, Joseph A.
Published 2008

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STRONGER THROUGH ADVERSITY : WORLD-CLASS LEADERS SHARE PANDEMIC-TESTED LESSONS ON THRIVING DURING THE TOUGHETS CHALLENGES / JOSEPH A. MICHELLI.

by Michelli, Joseph A.
Published 2020

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The MindChamps Way : How To Turn An Idea Into A Global Movement / by Joseph A. Michelli.

by Michelli, Joseph A.
Published 2019