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Making customers count : a guide to excellence in customers care / David Clutter...
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Customer behavior : Consumer behavior and beyond / Jagdish N.Seith.
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Suggested Topics: Consumer behavior
Suggested Topics: Consumer satisfaction
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Perpustakaan Komuniti Petaling Jaya
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600 - Technology
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Clutterbuck, David
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Kernaghan, Susan
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Mittal, Banwari
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Newman, Bruce I
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Sheith, Jagdish N.
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