Search Results - "Consumer satisfaction"

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Measuring and managing cusomer satisfaction : going for the gold / Sheila Kessler.

by Kessler, Sheila
Published 1996

Subjects: '; “...Consumer satisfaction -- Evaluation...”

2

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The people measurement manual : measuring attitudes, behaviours and beliefs in your organization / David Wealleans.

by Wealleans, David
Published 2003

Subjects: '; “...Consumer satisfaction -- Evaluation...”

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The dollarization discipline : how smart companies create customers value...and profit from it / Jeffrey J. Fox,Richard C.Gregory.

by Fox, Jeffrey J
Published 2004

Subjects: '; “...Consumer satisfaction -- Evaluation...”