Search Results - "Customer relation --"

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CRM for dummies / by Lars Helgeson.

by Helgeson, Lars
Published 2017

Subjects: '; “...Customer relation -- Management...”

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Strategic customer service : managing the customer experience to increase positive world of mouth,build loyalty and maximize profits / John A. Goodman.

by Goodman, John A.
Published 2009

Subjects: '; “...Customer relation -- Management...”

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Converting customer value : from retention to profit / John A. Murphy.

by Murphy, John A.
Published 2006

Subjects: '; “...Customer relation -- management...”

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Would you do that to your mother? : the "make mom proud" standard for how to treat your customers / Jeanne Bliss.

by Bliss, Jeanne
Published 2018

Subjects: '; “...Customer relations...”

5

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Customer relationship management / Kristin Anderson, Carol Kerr.

by Anderson, Kristin
Published 2002

Subjects: '; “...Customer relations...”

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Secrets of customer relationship management : It's all about how you make them feel / James G. Barnes.

by Barnes, James G.
Published 2001

Subjects: '; “...Customer relations...”

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Secrets of customer relationship managements : it's all about how you make them feel / James G. Barnes.

by Barnes, James G.
Published 2000

Subjects: '; “...Customer relations...”

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Killer customers : tell the good from the bad-and crush your competitors / Larry Selden & Geoffrey Colvin.

Published 2003

Subjects: '; “...Customer relations...”

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Everyone is a customer : a proven method for measuring the value of every relationship in the era of collaborative business / Jeffrey Shuman and Janice Twombly, with David Rottenbe...

by Shuman, Jeffrey
Published 2002

Subjects: '; “...Customer relations...”

10

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Customer relations & rapport / John E. Forde.

by Forde, John E.
Published 2002

Subjects: '; “...Customer relations...”

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Customer relationship management / Michael J. Cunningham.

by Cunningham, Michael J.
Published 2002

Subjects: '; “...Customer relations...”

12

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The relationship advantage : become a trusted advisor and create clients for life / Tom Stevenson and Sam Barcus.

by Stevenson, Tom
Published 2003

Subjects: '; “...Customer relations...”

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Angel customers & demon customers : discover which is which and turbo-charge your stock / Larry Selden and Geoffrey Colvin.

by Selden, Larry
Published 2003

Subjects: '; “...Customer relations...”

14

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Building customer loyalty / Ian Linton.

by Linton, Ian
Published 1993

Subjects: '; “...Customer relations...”

15

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Information masters : secrets of the customer race / John McKean.

by McKean, John
Published 1999

Subjects: '; “...Customer relations...”

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Listen UP! : How to Tune in to Customers and Turn Down the Noise / KAREN MANGIA.

by Mangia, Karen
Published 2021

Subjects: '; “...Customer relations...”

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Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt.

by Schmitt, Bernd H.
Published 2003

Subjects: '; “...Customer relations...”

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Customer relationship management : a database approach / V. Kumar and Werner J. Reinartz.

by V. Kumar
Published 2006

Subjects: '; “...Customer relations -- Management...”

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CRM automation / Barton J. Goldenberg.

by Goldenberg, Barton J.
Published 2002

Subjects: '; “...Customer relations -- Data prosessing...”

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Designing the customer-centric organization : a guide to strategy, structure, and process / Jay R. Galbraith.

by Galbraith, Jay R.
Published 2005

Subjects: '; “...Customer relation -- Management -- Handbooks,manuals,etc....”

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