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Service marketing / Roland T.Rust, Anthony J. Zahorik and Timothy L. Keiningham.
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Rust, Roland T
Published 1996
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Author: Keiningham, Timothy L
Library
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Perpustakaan Komuniti Petaling Jaya
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BUKU
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600 - Technology
Author
Keiningham, Timothy L
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Rust, Roland T
1
Zahorik, Anthony J
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